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Company Name : Embassy Suites by Hilton Noblesville Indianapolis Conference Center
Company Location : Noblesville, IN 46060
Job Position : Catering Sales Manager – Conference Center Hotel
Job Category : Jobs in Indiana
Job Description :
We are searching for an enthusiastic and driven Catering Sales Manager to offer personalized sales and service:
Your primary responsibility will be the corporate market, as well as Not for Profit/Government; both markets will cover new account development and existing account management to meet/exceed revenue goals. You must be able to effectively communicate to all hotel departments the information necessary to successfully execute the client’s needs, while maintaining a good client relationship. Through sales strategy implementation and execution, including inside sales calls, outside sales calls and account penetration, you will help drive the hotel’s Top Line success. If you are a high-achieving, results-driven professional who can contribute to our team and make an impact, we may be the opportunity for you.
Candidates with the following background should consider applying for this position:
* Experience selling to and servicing of Corporate market as well as Government/Not for Profits.
* Experience in the Indianapolis/Hamilton County market.
* Hilton brand experience a plus.
* Proactive approach to prospecting for new business as well as account penetration and saturation
* Extensive knowledge of sales methodology including needs / benefit / feature / objection / closing techniques.
* Effective written, verbal and presentation skills for proposals, site inspections and correspondence.
* Proactive follow up skills displaying sense of urgency.
* Meticulously Organized.
* Computer Skills including MS Word, Excel, Outlook a must. OnQ experience a plus.
* Professional appearance and conduct.
What you will do:
Be a Representative of the Company – Professionally approach and communicate with current and prospective customers. Knowledgeable on market, positioning of hotel, amenities and brand. Understand booking patterns, trends, high demand times, and events in the market. Convey a strong belief in the hotel and confidently discuss hotel features, services and advantages.
Research, Identify & Develop Sales -Research and understand demand generators, new business sources, the internet as a prospecting tool, community involvement and networking. Monitor customer preferences to determine focus of sales efforts. Research and identify new business opportunities for the hotel including reaching out to event planners and staying abreast of local events. Represent the Company at trade association meetings to promote hotel as needed.
Be Proactive and Creative in Your Sales Approach – Exercise creativity, discretion and independent judgment in determining how to assemble an event to suit each customer’s taste. Give full attention to what customers are saying, taking time to understand the points being made and asking questions as appropriate. Conduct site visits and prepare original, creative proposals tailored to address the needs of and to impress the customer. Develop solutions to any cost concerns and resolve any challenges or problems. Aggressively pursue all appropriate opportunities for customer solicitation and relationship building. Aggressively engage in creative networking, uncovering and cold calling prospective clients to generate activity for future business.
Negotiate and Close Sales – Influence and convince customers to select the hotel for their hospitality needs. Negotiate terms and reconcile differences. Develop contingency plans and act promptly and effectively when closing problems arise. Recognize customers for loyalty and/or accept feedback. Identify and secure business to fit the yield strategy. Sell to fill need dates. Sell and upsell hotel services to meet/exceed sales and financial objectives. Capture all profitable business. Attain/exceed sales goals and profitability. Communicate sales activities with peers and superiors.
Execute Account Management – Develop and maintain constructive and cooperative working relationships with customers and others in the course of their event planning. After securing business, deliver a high level of customer service with key decision makers, solve customer problems, meet commitments, seek customer input and anticipate customer needs. As appropriate, meet the customer at the event, ensure proper event set-up and customer satisfaction. Take initiative to solve any problems by liaison with other hotel managers.
Manage Administrative Responsibilities – Compile required sales reports and reporting process. Maintain accurate and up-to-date records of all sales and transactions. Complete all required and requested reporting in a timely and accurate manner.
Education, Experience and Abilities:
-A four-year college degree in hospitality management, marketing, business or related degree or equivalent experience preferred.
-Two more years of full-service catering sales experience or equivalent a plus. Familiarity with hospitality industry practices preferred. Strong background in selling rooms, F&B, catering, meeting rooms, and A/V.
-Ability to travel locally and overnight.
-Proficient with Delphi, Social Tables, Microsoft Office Word and Microsoft Excel, or equivalent experience with Event Order Programs
-Must have clear, concise written and verbal communication skills as well as exceptional detail in follow-up.
-Strong professionalism, diplomacy, selling skills and work habits
-Work effectively with Clients and Event Planners, Rooms, Sales, Conference/Convention Services, and Banquet Departments.
-Consistently meet or exceed sales goals.
Job Type: Full-time
Pay: From $60,000.00 per year
- Dental insurance
- Employee discount
- Health insurance
- Referral program
- Vision insurance
- Monday to Friday
Ability to commute/relocate:
- Noblesville, IN 46060: Reliably commute or planning to relocate before starting work (Preferred)
- Catering Sales: 1 year (Preferred)
- Events management: 1 year (Preferred)
Work Location: One location
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