GUEST SERVICES ASSOCIATE job vacancy in Bridger Bowl – Jobs in Montana

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Job Details
Company Name : Bridger Bowl
Company Location : Bozeman, MT 59715
Job Position : GUEST SERVICES ASSOCIATE
Job Category : Jobs in Montana

Job Description :

Assist guests with the purchasing of season pass, ticket, lesson and rental products. Be knowledgeable of the point of sales system used for selling products and services.
ESSENTIAL FUNCTIONS:

  • Greet guests in base area and help provide a positive guest experience.
  • Print Bridger Bowl Cards and process orders.
  • Know and understand the Entabeni point of sales system.
  • Assist guests with the purchasing of products.
  • Respond to emails and phone calls in a timely manner.
  • Balance daily sales.
  • Combine monies from sales.
  • Perform additional duties as assigned by the Guest Services Manager and Assistant Manager.
  • Scan guest passes/tickets at the lifts, as needed.

TOOLS AND EQUIPMENT:

  • Windows OS
  • Entabeni POS System
  • Web Browser
  • Thermal Ticket Printer
  • Calculator
  • Credit Card Machine
  • Stamp Machine
  • Telephone
  • Vacuum
  • Digital Camera
  • Hand Scanner
  • iPad Tablet
  • 2-Way Radio
  • Google Workspace
  • Microsoft Office

*
Provide quality customer service.

  • Be punctual and dependable.
  • Work well in a close environment and handle stressful situations in a calm manner.
  • Pay attention to detail.
  • Process and record information in an accurate, efficient, and legible manner.
  • Listen and communicate carefully and effectively.
  • Possess accurate typing skills and working knowledge of PC format computers.
  • Maintain a clean and orderly work environment.
  • Show competency in basic math and calculator usage.
  • Be flexible and adaptable to changing situations and workload.
  • Have a telephone at place of residency.
  • Be capable of lifting and carrying 20 lbs.
  • Comply with and enforce Bridger Bowl Policies and Procedures.
  • Contribute to Bridger Bowl’s overall sustainability goals.
  • Wear clothing and footwear appropriate for a ski area environment.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job, nor does it restrict the tasks that may be assigned. This is not an employment contract and there is no guarantee of work hours. Work hours are dependent on snowfall and workload.

Job Type: Temporary

Pay: $17.00 per hour

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