Human Services Technician* – Community Advocate job vacancy in City of Richmond, VA – Jobs in Virginia

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Job Details
Company Name : City of Richmond, VA
Company Location : Richmond, VA
Job Position : Human Services Technician* – Community Advocate
Job Category : Jobs in Virginia

Job Description :

The City of Richmond Office of Community Wealth Building is currently looking to fill a Human Services Technician (Community Advocate) position to support community outreach. The selected candidate will work alongside community partners to provide outreach and advocacy in the City of Richmond communities.

Duties include but are not limited to

  • Assisting participants in the community navigate processes and procedures to secure economic stability;
  • Disseminating general information to staff, participants and/or the general public
  • Attending and participating in community events to include career and resource fairs, outreach events and other events as deemed necessary;
  • Providing general information to staff, youth and/or the public;
  • Knowledge of Microsoft Office Suite, DocuSign, Adobe Acrobat and other systems;
  • Demonstrated interpersonal, verbal and written communication skills

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge of Office of Community Wealth Building services; social and human services programs; basic math; familiarity with using standard office equipment such as computers, photocopiers, fax machines, etc.; and community awareness.

Demonstrated skills reading and oral comprehension in regards to interpreting and applying established guidelines, policies, processes, and procedures. Skilled in using Microsoft Office Suite (e.g. Word, Excel, and Outlook); data entry; and gathering data and reporting data accurately. Excellent interpersonal, and oral/written communication skills, customer service skills and basic mathematical computation skills.

Demonstrated abilities follow instructions; read, learn, and interpret policies and procedures; and to express words tactfully, clearly, and positively. Abilities to multi-task; problem-solve; manage time effectively; prioritize, and follow instructions. Ability to learn and navigate several computer, database, and information systems and exercise sound judgment.


MINIMUM TRAINING AND EXPERIENCE:

  • High School Diploma or GED;
  • 3 years of administrative support experience;
  • 1 year in a human services environment preferred;
  • An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.


LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

  • None required


PREFERRED TRAINING AND EXPERIENCE:

  • At least one (1) year of experience in field work/community outreach in the human services field;
  • Familiarity with the City of Richmond community dynamics impacting poverty;
  • Three (3) years of general Microsoft Office experience to include Word, Excel and Outlook.

With over 4,000 employees, the City of Richmond is an “Employer of Choice” among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an “Employer of Choice”.

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

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