IT Support Technician job vacancy in BridgeTech – Jobs in Oregon

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Job Details
Company Name : BridgeTech
Company Location : BridgeTech in Oregon City, OR 97045
Job Position : IT Support Technician
Job Category : Jobs in Oregon

Job Description :

BridgeTech, an up-and-coming leader in IT services, is hiring IT Support Technician’s to play a critical role on our rapidly growing and award winning TEAM. An IT Support Technician will have the opportunity to gain experience supporting a wide array of customers ranging from Legal to Manufacturing to Fortune 500.

Providing the very best IT support is at the heart of BridgeTech. We were founded by IT professionals for IT professionals and have a unique, positive and collaborative culture – we understand and highly value our dedicated team.

BridgeTech prizes earnestness in our team members – the sincere and intense conviction to provide the best support for our clients, and to make BridgeTech stronger and better by their contributions and continued growth. In addition to a comprehensive benefits package, BridgeTech values giving our team outlets to develop more skills by providing the opportunity for collaboration, mentorship, and the pursuit of business-related certifications and trainings.

Roles and Responsibilities

• Work as part of a team providing end user helpdesk support for multiple customers.
• Perform hardware, software, and network troubleshooting.
• Determine the best solution based on the issue and details provided by customers.
• Track all work. Provide detailed and accurate descriptions.
• Provide an excellent example of customer service.
• Share technical knowledge and help mentor fellow techs/team members wherever possible.
• Provide clients with one-to-one or one-to-many customer service & support as needed.
• Direct unresolved issues/escalate to the next level of support personnel.
• Identify and suggest possible improvements on procedures.
• Pass on any feedback or suggestions by customers to the appropriate internal team.

Qualifications Professional work ethic Motivated self-starter
*

• Excellent customer service and communication skills
• Willingness and ability to drive locally on a regular basis to client sites
• Strong desire to learn and understand our underlying software/systems/technology

Job Type: Full-time

Salary: $19.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Multiple Locations

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Job Type: Full-time

Pay: $19.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Oregon City, OR 97045: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: Hybrid remote in Oregon City, OR 97045