Patient Transport Dispatcher job vacancy in Ali Medical Transport – Jobs in Virginia

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Job Details
Company Name : Ali Medical Transport
Company Location : Richmond, VA 23224
Job Position : Patient Transport Dispatcher
Job Category : Jobs in Virginia

Job Description :

Ali Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes.

We seek a qualified and skilled Dispatcher that’ll be tasked with overseeing the logistics of our entire operation and allows our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia.

Responsibilities of the role include:

  • Creating routes and dispatching drivers efficiently and maxmizing multiloading
  • Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips
  • Acting as the main point of contact for drivers and clients
  • Planning the next day’s trips in advance by organizing a daily trip manifest
  • Creating routes and dispatching drivers while maximizing efficiency and multiloading
  • Assisting and delegating office responsibilities with the team
  • Cross-trans and perform other duties as assigned


  • Previous experience dispatching, with logistics mindset
  • Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off)
  • Strong digital, phone, and written communication skills (answer 100+ calls a day)
  • Intimate knowledge of the Richmond metro area (zip codes, streets, regions)
  • Effective at managing competing, high-level priorities – must be able to manage periods of stressful workload


  • 5:30am to 4pm
  • Monday to Friday
  • Work until final trip is dispatched
  • Light work, can work from home on Weekends

Job Type: Full-time

Salary: $55,000/year

Job Type: Full-time

Pay: $55,000.00 per year


  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekend availability

COVID-19 considerations:
All employees have been offered Covid-19 vaccine, small office setting


  • Dispatching: 1 year (Preferred)

Work Location: One location

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