Police Civilian Investigator job vacancy in City of Phoenix – Jobs in Arizona

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Job Details
Company Name : City of Phoenix
Company Location : 200 W Washington St FL 11, Phoenix, AZ 85003
Job Position : Police Civilian Investigator
Job Category : Jobs in Arizona

Job Description :

The Phoenix Police Department has approximately 25 Police Civilian Investigator positions. The Police Civilian Investigator will perform a variety of tasks in support of law enforcement activities within an investigative bureau of the Phoenix Police Department. This position will serve a critical role supporting the Phoenix Police department’s mission; to serve, protect and reduce crime in Phoenix while treating everyone with dignity and respect.

PCIs provide investigative or support responsibilities to various locations within the City of Phoenix for example: Drug Enforcement Bureau, Family Investigations Bureau, Property Crimes Bureau, Employment Services Bureau, Laboratory Services Bureau, and Violent Crimes Bureau. Duties will vary by assignment in the investigative division. PCIs are supervised by a Police Sergeant or civilian supervisor. Some positions require shift work on Shift I or Shift II.

PCIs are non-sworn, unarmed positions within the Police Department. PCIs will be actively involved in supporting sworn police in detailed/complex criminal investigations. The Police Civilian Investigator is distinguished from a Police Officer since the employee is not a sworn officer, does not carry a firearm, does not respond to in-progress incidents, and does not have any arrest authority.

The primary duties and functions include:

  • Authors original and supplemental Incident Reports, which will vary in length and content.
  • Conducts follow-up phone calls, emails, and in-person contacts with members of the public, law enforcement, and various investigative partners.
  • Collects data or information from various sources (i.e., computerized crime and traffic databases, etc.).
  • Contacts other law enforcement agencies, investigative leads, probation officers, etc. for additional information and utilizing automated systems to research criminal history and conducts background checks.
  • Conducts interviews with victims, witnesses, parents/caregivers, and suspects at the request of a detective or supervisor.
  • Assists with writing and reviewing Subpoenas, Court Orders, Search Warrants and completes required paperwork, evidence impounds, etc.
  • Creates investigative support material, such as photographic line-ups, crime bulletins, flyers, etc.
  • Drives unmarked police vehicles at the discretion of an investigative supervisor for investigative or administrative purposes.
  • Reviews various reports on impounded evidence for the purpose of property purges, crime analysis, pended lab results, etc.
  • Assists investigative supervisors with various responsibilities in the Records Management System (RMS) to include updating case management and case management queries.
  • Impounds property or evidence by following Impound Procedures in Operations Orders.
  • Produces reports, forms, and paperwork that are used to file misdemeanor or felony charges against suspects.
  • Creates, updates, or maintains spreadsheets, timelines, or other digital records of large scale or high-profile investigations.
  • Attends court hearings for the purpose of testifying to job duties, reports, etc.
  • Assists with training of new employees in this same job classification.
  • Attends training classes in police methods, investigative trends, and subjects related to assigned area.
  • Demonstrates continuous effort to improve Police Department operations, decrease investigative turn-around times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.


  • Strong attention to detail.
  • Ability to communicate effectively with others.
  • Passion for investigative research, uncovering facts, and details.
  • Ability to communicate effectively with all members of the public.
  • Ability to draw connections and correlations between subjects.
  • Meticulous with details, persistent, and called to serve the local community.


$25.31 (minimum) – $38.51 (maximum) hourly / $52,644.80 – $80,100.80 annually. Candidates may be hired up to $80,100.80 depending upon qualifications.


A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA/HDHP plan; wellness incentive of up to $720 annually; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 12.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days. Additionally, effective 10/1/2022, Paid Parental Leave is now offered to eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption or foster care placement of a child during a 12-month period.

For more details, visit: Unit 007 Benefits

Pension Information


  • High school graduate or GED equivalency.
  • Two years of investigative experience in law enforcement, public safety, loss prevention, crime scene management, forensics, or other relevant legal or private sector fields.
  • The City job description can be found here.
  • All finalists for positions are subject to a law enforcement background check for non-sworn employees working at the Phoenix Police Department.
  • Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.
  • For information regarding pre-screening and driving positions, click here.
  • Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.


The minimum qualifications listed above, plus:

  • Bachelor’s degree in criminal justice, communications, or public/ business administration.
  • Valid drivers’ licenses on or before the hire date.
  • Experience in complex investigations in administrative law.
  • Experience in complex investigations in criminal law.
  • Experience in complex investigations in civil law.
  • Experience in Microsoft suite; Word, Excel, PowerPoint, and Visio.
  • Experience working in various databases; ACJIS, CJIS, CLIPS, RMIN, EPIC, etc.


Recruitment closes November 10, 2022. All materials must be received by 11:59 p.m. on this date.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.


Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.


  • Job interviews may be held by video or audio conference.
  • Please be aware that you may be required to wear a face covering or use other personal protective equipment (PPE) related to the COVID-19 pandemic.
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  • If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.


Police Civilian Investigator, JC:62560, ID# 47565, 10/31/2022, 6 mos, GO, Benefits: 007

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