Product Tester and Returns Manager job vacancy in Baby Brezza – Jobs in New Jersey

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Job Details
Company Name : Baby Brezza
Company Location : 250 Passaic Street, Newark, NJ 07104
Job Position : Product Tester and Returns Manager
Job Category : Jobs in New Jersey

Job Description :

POSITION: Product Tester and Returns Manager, Baby Brezza

Description: Baby Brezza, the #1 baby appliance brand, is seeking a Product Tester and Returns Manager to help support our Customer Service team and deliver exceptional customer service. This role will oversee several key aspects.

What You Can Expect:

  • Formal structured training alongside on the job training
  • A collaborative team environment where your contributions will have a major impact
  • Being part of a vibrant and diverse team supporting the #1 baby appliance brand
  • A fast-paced learning environment while maintaining a balanced life
  • Your Day to Day:
  • Execute on testing plans to ensure that our product is meeting expectations
  • Document findings so that any quality assurance issues can be reported & addressed
  • Investigate customer returns and warranty claims through product testing
  • Take immediate action resolving any open/past due return inquiries
  • Collaborate with management to deliver world class service to our customers

Education, Skills and Experience Requirements:

  • Vigilant & meticulous with a high level of attention to detail
  • Excellent communicator and able to work collaboratively with management teams.
  • Strong analytical & organization Skills
  • Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

COVID-19 considerations:
The company follows all COVID protocols as established by the CDC

Ability to commute/relocate:

  • Newark, NJ 07104: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Newark, NJ 07104

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