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Company Name : Technosphere, Inc.
Company Location : 1011 Dry Creek Dr, Longmont, CO 80503
Job Position : Voice NOC Technician
Job Category : Jobs in Colorado
Job Description :
Voice NOC Technician
Location: Longmont, CO (No Relocation is Provided)
Salary: $31.00 – $31.25 / hr. + 11% shift differential ($34.41/hr.)
*shift flexibility is desired since this is a 24/7 call center.
This role provides level 2 NOC support to our 9-1-1 Voice Network.
Works on various voice networks to provide support and resolutions to customers.
- 2+ years of experience in technical support, telephony, Network Operations Center or a similar work environment required
- Experience with troubleshooting trunk groups (such as SIP, ISUP, PRI, CAS, etc.) and performing call traces
- Understanding of SIP signaling protocols, ladders and error messages
- General understanding of the OSI model
- Ability to navigate Cisco CLI, BGP, and routing decisions preferred
- SONUS troubleshooting experience preferred
Job Type: Full-time
Pay: $65,000.00 – $68,000.00 per year
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- NOC: 2 years (Preferred)
- SIP: 2 years (Preferred)
- SS7: 2 years (Preferred)
Work Location: One location
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